Quality Policy
SOLCHEM NATURE, S.L. has implemented principles-based food safety and quality management systems in its organization in order to improve the performance of its organization, in the scope of its activity defined as:
“DISTRIBUTION AND MARKETING OF RAW MATERIALS AND PRODUCTS MADE FOR THE DIET, PHARMACEUTICAL, COSMETIC AND RELATED SECTORS”
These principles are based on:
- Customer focus, to understand and satisfy their requirements in the most appropriate way.
- Leadership of the management in the fulfillment and maintenance of these principles.
- Process approach, identifying the interactions that relate them, thereby helping to achieve the expected results.
- Plan and develop the necessary activities so that all managed products are safe.
- Develop the activities of the company, respecting the environment and available natural resources, and under the commitment of the development, implementation and maintenance of management systems.
- Continuously inform, train and sensitize staff at all levels, according to the job position they occupy, about issues and dangers that affect food safety and guaranteeing the correct performance of the activities included in the quality management systems and food security.
- Continuous improvement of the quality management system itself through information and data evaluation.
- Decision-making based on evidence of the results achieved or not.
- Management of relationships with all interested parties in order to make them participate in the objectives and goals of the organization.
- Provide adequate training and work environment for all members of the organization so that they can feel part of the company, understand and participate in the achievement of the set objectives and can carry out their work as required by our clients.
- Have the necessary infrastructure to ensure the performance of services in the best conditions of efficacy and safety of the products.
- Reduce the environmental impact associated with the activity carried out by SOLCHEM, paying special attention to energy efficiency and the management of waste generated as part of the company´s commitment to preventing pollution.
- Comply with and make your organization comply with the relevant legal requirements.
- Apply continuous improvement as a tool to ensure the progress of the company and with it the continuity of your organization.
- Establish quality objectives in coherence with the established quality policy which can be reviewed periodically .